To pay for your purchases with us, it's easy safe!

2. By bank transfer : You just have to transfer the amount of your purchases on our bank Dexia, which will be communicated during your purchase process. Your order will be processed upon receipt of your payment and you are notified by mail.

3. At Delivery (only in Belgium) : Our packages are shipped by the services of the Belgian Post. With this option, you can collect your package from the post office near you or from your refund cons factor (the latter is only valid for Belgium). Attention to this service, 10 € extra charge will be counted.

4. Council the store: You can pick up your merchandise in our shop. With this option, no shipping costs will be required only of course. No electronic payment terminal available at the moment, only cash or bank transfer.

The delivery cost depends on the weight of your items, the amount of your purchases and the country where your equipment should be delivered. Each time you add an item to your cart, you will show the delivery cost of your purchases.

Free delivery in Belgium if :

- The amount of the order must be above 50 € VAT included

- The package must not weigh more than 30Kg

- Payment is on-line or by bank transfer before delivery

Free delivery in Germany, France Métropolitaine, Luxemburg and Nederland if :

- The amount of the order must be greater than 125 € excl VAT

- The package must not weigh more than 30Kg

- Payment is on-line or by bank transfer before delivery

Free delivery in Azores, England, Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Madeira, Malta, Isle of Man, Monaco, Poland, Portugal, Czech Republic, Romania, Slovakia Slovenia, Sweden if :

-  The amount of the order must be greater than 310 € excl VAT

- The package must not weigh more than 30Kg

- Payment is on-line or by bank transfer before delivery

Delivery in other countries :

-  Contact us to make an estimate

- The package must not weigh more than 30Kg

- Payment is on-line or by bank transfer before delivery

The buky material (tables, robots, surrounds, ...) and package more than 30Kg

The purchase of such section shall be an estimate for transportation costs.

• The shorts that you've purchased is too big?
• The sweat ordered does not suit you?
• The shoes are too small?
If the size or the size of your purchase does not suit you, you can request an exchange by mail at the following address: info@shop-ping.be include a reference number of the order concerned. This request must be received within 8 days of the mailing date of your package. We will send you instructions to proceed with this exchange.

The return costs are your responsibility. Shop-Ping.be will take such costs only if the liability of Shop-Ping.be is demonstrated.

Please note that you must contact us before sending us this material. Otherwise, we will consider your request.

This exchange guarantee is only valid on all models of clothing and footwear.

Assembling your racquet can be made by us and free when you buy your wood and / or your coatings. Tell us your wish to raise your racquet when you make your purchases on our site. If you already have a timber where you want to mount new coatings, send us your bat well packed (preferably registered mail) to avoid damage and we refer your racket up in the shortest time for free.

You are a club and want your tables or renew your equipment for your players?

Depending on the quantity, you can receive a promotional discount. If this happens, let us know your requirements before placing an order on our site to benefit from favorable conditions.

Through our business partners, we take care of your equipment flocs (jerseys, surrounds, ...). To do so, please provide all information (quantities, colors, logo's format, ...) in order to give you a quotation as soon as possible and arrange with you to print your logo on your equipment.

If you need part (s) detached (s) to repair your tables, contact us by mentioning the brand, the serial and the part(s) you need. If in addition you can send us a photo of the table and the problem that requires identifying, even better!

We will send you a quote for the parts necessary to repair.

Everything depends on the country where the goods are to be sent or if you buy under a VAT regime. When you put in your shopping cart, VAT is always taken into account. But it is not always calculated when you checkout.
Customers outside the European Union should never pay VAT. However, it is possible that this VAT is required by the local government upon delivery. Do not hesitate to inform you in your country of this possibility.
Whether you are in Belgium (individual or company) or an inhabitant of the European Union, you must always pay VAT which is 21% for us.
Companies established in the EU (excluding Belgium) does not have to pay VAT if they send us their VAT number and a certificate from the chamber with less than a year. This will allow us to send the goods without having to pay VAT.

To send us an email, please use the form available on contact page.